Sort and prioritize incoming cases automatically, before a person ever opens one.
Case / Application Triage is a pure composition — no new atoms, just Thai Document Intake, Onboarding Decisioning, and Q&A working together. Incoming applications are read, triaged against consistent priority rules, and made queryable, so staff open a case already knowing what it is and where it stands instead of doing first-pass sorting by hand.
Automatic priority queues
Every incoming case is scored and sorted into a priority queue the moment it arrives, no manual sorting pass required.
Consistent triage rules across every case
The same rules apply to every application, so priority doesn't depend on who happened to review it first.
Instant Q&A over case status
Staff can ask where a case stands in plain language instead of digging through the queue to find it.
Every capability below already ships as its own API — this solution just orchestrates them into one workflow.
Each case is read, scored against the same triage rules every case gets, and placed in a priority queue — with its status queryable in plain language from that point on.
Intake Case
A new application or case arrives with its supporting documents.
Parse & Read
Documents are read and structured for the triage rules to evaluate.
Apply Triage Rules
The case is scored and sorted against consistent priority rules.
Priority Queue Output
The case lands in the right queue, queryable by status from then on.
Get API access in days, or bring us in to run the full workflow for you — sovereignty by design at every step.