Turn a completed onboarding application into an approve, reject, or review decision — automatically.
Onboarding Decisioning is where everything E-KYC and Document Intake capture stops being data and starts being a decision. It takes the verified identity fields, face match, liveness signal, and extracted document data from earlier in the flow, runs them through your business rules and an orchestrating agent, and returns an approve, reject, or human-review outcome. Every decision carries the evidence and reasoning behind it, so the loop from "read the application" to "make the call" closes without a person touching every case.
Configurable decision rules
Thresholds and policies for match scores, document validity, and risk flags are set by your team, not hardcoded, so the rules can change as your policy does.
Full audit trail per decision
Every approve, reject, or review outcome is logged with the inputs, rule evaluations, and confidence score behind it, ready for a compliance or dispute review.
Seamless handoff to human review
Applications that fall below a confidence threshold route to a reviewer with the full case file attached, instead of stalling silently or auto-rejecting.
Every capability below already ships as its own API — this solution just orchestrates them into one workflow.
Agentic Orchestration
Runs the decision workflow across every input
Thai National ID OCR
Supplies verified identity fields from E-KYC
Face Verification
Supplies the identity match result from E-KYC
Passive Liveness Detection
Supplies the liveness signal from E-KYC
Thai OCR Core
Supplies extracted document text from Document Intake
Document Parsers
Supplies structured document fields from Document Intake
Identity and document results from earlier in the flow are gathered into one case, evaluated against your rules, and scored by an orchestrating agent, so the output is a single decision instead of a pile of disconnected checks.
Gather
Identity fields, match scores, liveness, and document data are assembled into one case.
Apply Rules
Your thresholds and policies are checked against every field in the case.
Orchestrate & Score
An agent weighs the rule outcomes and attaches a confidence score to the case.
Decision Output
An approve, reject, or review decision is returned with the full reasoning attached.
Get API access in days, or bring us in to run the full workflow for you — sovereignty by design at every step.